Understand Milestone Payments

After a milestone is approved, payment moves through processing before funds become available.

Payment Processing and Availability

To help protect everyone using the platform, milestone payments are subject to a 5-day security period.

This allows time to:

• Process and clear payments.

• Handle refunds.

• Resolve disputes before funds are released.

Approved Milestone Payments

After a milestone is approved by the client:

• The payment enters the security period.

• Funds become available after the security period has been completed.

Manual Payments and Bonuses

Manual payments, including bonuses, become available 5 calendar days after the payment has been approved.

Track Payment Status

You can track the status of your milestone earnings from the Transactions page.

During the security period:

• Payments appear as Approved.

• The expected availability date is displayed for each payment.

• A detailed breakdown of earnings can be viewed for each contract.

Payment Timeline

The following example shows a typical payment timeline for a milestone contract.

Example

• A talent completes a milestone and submits it on Monday.

• The milestone is reviewed and approved on Wednesday.

• The payment enters the security period upon approval.

• Funds become available after the security period ends, 5 calendar days after approval.

If revisions are requested or the submission is rejected, the timeline is extended until the milestone is approved.

FAQs