What Is Know Your Customer (KYC)?

Last updated: July 14, 2026

Know Your Customer (KYC) is a standard compliance practice used by platforms that facilitate payments and workforce management. Lifted follows KYC procedures in partnership with identity verification and security service providers to confirm user identities, maintain a secure environment, and support compliance with applicable financial and regulatory requirements..

KYC originates from financial regulations (including the Bank Secrecy Act (BSA) and USA PATRIOT Act, administered by the Financial Crimes Enforcement Network (FinCEN)), and where applicable, international regulatory requirements. It ensures that platforms can:

  • Confirm the identity of users on the platform

  • Detect and prevent fraud, impersonation, and misuse

  • Support compliance with financial and tax laws

Why KYC Matters

KYC helps protect both users and the platform. It allows Lifted to:

  • Prevent fraud and impersonation

  • Confirm account ownership

  • Detect and reduce suspicious or high-risk activity

  • Meet legal, financial, and regulatory requirements

KYC helps maintain a trusted marketplace for both talent and clients.

What KYC Includes

KYC is a broader compliance process that may include:

  • Verifying your identity

  • Confirming key account details, which may include your legal name, date of birth, address, and government-issued identification or tax identification numbersĀ 

  • Running risk and compliance checks

  • Monitoring for unusual or suspicious activity over time

Not all users will go through the same checks, and requirements may vary depending on your activity, location, or risk signals.

What to expect

KYC checks may occur when you first create your account, when you initiate certain transactions, or if your account activity triggers a compliance review. In most cases, the process is automated and requires no action on your part.

If Lifted needs additional information from you, you will receive a notification with clear instructions on what to provide and how. Failing to complete a requested verification may result in temporary restrictions on your account until the review is resolved.

For questions about your verification status, contact Customer Support through the Support widget in Lifted.

For questions about how Lifted handles your personal information, visit our Privacy Notice (https://go-lifted.com/legal/privacy-notice) or email privacy@go-lifted.com.