Joining Lifted from Upwork

Last updated: May 21, 2026

Welcome to Lifted! Upwork introduced Lifted, an Upwork company, as a new platform to unify how enterprises source, contract, and manage contingent talent (read the full announcement here).

As part of this change, customers will transition from Upwork to Lifted. Your dedicated Account Team will guide you through the transition every step of the way. As part of the transition, your active work and recent activity will carry over from Upwork.

When will I lose access to Upwork?

You’ll lose access to your Upwork account on your transition date. The last day you’ll be able to access and view your activity in Upwork is the day before your transition.

What do I need to do before the transition date?

Plan to attend a kickoff meeting and enablement sessions to guide you through the transition process and education on Lifted. Monitor your email for invites from your Account Team.

Will my active contracts continue without interruption?

Yes. Active contracts will transition to Lifted, and ongoing work can continue without interruption. Starting on your transition date, however, you’ll manage those contracts in Lifted instead of Upwork.

How will I stay informed about the transition?

Keep an eye on your email for regular communications from your Account Team, including transition date reminders, key training dates, and other important updates.

I’m unsure of who my Account Team is. How do I reach them?

If you’re unsure who your Account Team is, please contact Lifted Support (support@go-lifted.com) and they’ll help route you to the right team.

Do I need to create a new account?

No, if you have a user account on Upwork, you don’t need to create a new account. We’ll create your Lifted account for you and send an invitation to join your company’s account.

Once you receive the invitation email, you can get set up in three quick steps:

  1. Click the link in the invitation email

  2. Create your password

  3. Log in to Lifted using your new credentials

Your Lifted account will use the same email address where you received the invitation.

If this is your company’s first time using Lifted, your Account team will guide you through setup, integrations, and launch.

Will we receive a new W-9

Yes, please reach out to your dedicated Account Team who can provide the Lifted W-9.

Will payments and billing history transfer to Lifted?

Payments and billing history will not transfer, including timesheets, milestone payments, completed payments, fees, and related records. Please download anything you may need in advance.

Will there be changes in payment methods?

The billing frequency will remain the same, and you will continue to receive invoices on a monthly basis. Please note that invoices will now be issued by Lifted instead of Upwork.

If your organization requires Lifted to be set up as a new vendor, please contact your dedicated Account Team for assistance.